The buyer is entitled to a refund or replacement of the product in the following cases:
– if the goods have not been ordered,
– if the goods are delivered which have a defect in production,
– if there is damage to the products.
If you received a product that you did not order, or you received an error product, please let us know about the problem. If the claim is justified send us the ordered product back within 14 days from the day of receipt, and we will refund you the full amount of the order.Return includes shipping costs.
Due to the ability to customize the monitor on your computer, we cannot guarantee full color consistency of our products with the colors you see on your monitor screen.
Equally, there are differences in how the human eye perceives the color that results from the reflection of light from the surface, as is the case in nature, and the color that results from electronic emission as the case of a monitor.
Possibilities of the photographic apparatus, the specificity of the weaving and the material from which the article was made, are also reasons for the deviation in the visual representation of the article in relation to its actual appearance.